ASTA INFORMATION
POLICIES &
SUPPORT.
Your information, the event rules and where to get help. Read the document you need.
Your information
Privacy Policy
What information ASTA uses, why, who can see it and your choices.
Health Data and Connected Services
Apple Health permissions, scoring data, server uploads and disconnecting.
Account Deletion and Data Rights
Delete your account, understand current restrictions and request data help.
Permissions and Notifications
Why permissions are requested and how to change your choices.
Using ASTA
Terms of Service
Using ASTA, your account, service rules and your rights.
Competition Rules
Fixed test-credit awards, entry, activity deadlines, results and disputes.
Pool Rules
Daily targets, equal contributions, elimination and shared returns.
Social games Rules
Joining recreational games, recording scores and the host’s role.
Test Credits, Entries and Returns
Free test credits, event entries, returned credits and balance concerns.
Safety and support
Fair Play and Result Disputes
Activity integrity, verification concerns and challenging a result.
Community Guidelines
Respectful participation, prohibited content, reporting and blocking.
Health and Participation Safety
Fitness limitations, safe activity and when to seek help.
Support and Legal Information
Contact routes, company information, policy versions and Apple’s licence.
Commpair (Pty) Ltd · Registration 2023/208601/07
3 Gwarrie Street, Oudtshoorn 6625, South Africa
Support hours: Weekdays 09:00–17:00 SAST, excluding South African public holidays. These hours are not an emergency service or a guaranteed response time.
Support and privacy: help@astafitness.com · Effective 23 October 2026